Subscribe & Thrive

Don't you just hate it when you get to the bottom of a much-loved product and you have forgotten to order another one! 😱 

If you regularly use one or more of our Hunter & Gather products you can subscribe and save right here on our website. You can choose how frequently we deliver your subscription and you can cancel at any time too. There are no hidden t's and c's, that's not our style. 

Our subscription service is transparent like the ingredients we use. It's simply a way for you to grab a loyalty discount and to ensure that you never run out of your favourite products - simple! 🥑 

Ready to start your subscription? Take a look at our product range here.

Great news it could not be easier! 👏

No more hassle with passwords or resets. Please simply enter your email address on our login page ➡️  here, receive a 4-digit code, and enjoy a seamless login! 

If you have a phone number on file, you'll also receive the code via text message.

Each login code lasts for 10 minutes before expiring, If you miss the code don't worry you can request a new code after waiting for one minute.

If you have any difficulty please reach out to our customer support team at realfood@hunterandgatherfoods.com who are always delighted to help. 🙌

Great news—yes, you can! 🎉

To skip a product in your subscription:

Click "Edit" on the product you want to skip for your next subscription order.

A pop-up will appear—click "Skip Next Order" to confirm.

Click "Save Changes."

💡 Changed your mind? Simply click "Undo Skip" and "Save Changes" to add the product back to your next order. ✅

To pause your subscription:

Yes! ⏸️

1. On your dashboard, click "Pause" to pause your subscription indefinitely.
2. Confirm by clicking "Pause."

Whenever you're ready to resume, simply:

1. Click "Unpause."
2. Confirm by clicking "Unpause."

You're in full control of your subscription! ✅

Yes, you can! 🚚✨

1. Click "More" on the bottom dashboard.
2. Select "Edit Frequency."
3. Click the drop-down arrow to choose your preferred frequency—every 2, 4, 6, or 8 weeks.
4. Click "Confirm & Apply."

💡 Tip: You can also select a specific date for your next subscription order in the calendar or leave it as the default chosen date. ✅

Absolutely! We’re super flexible. 👏

Click on "Next Order Date" in the bottom dashboard. 

You can easily choose your next order date by selecting a date on the calendar and clicking "Confirm." 

Your subscription will adjust accordingly. ✅

Adding products to your subscription couldn’t be easier! 🛍️

1. Find "Edit Product" on your bottom dashboard 
2. Click "Edit Products."
3. Click "Add Product(s) to Subscription"
4. Select the products you want to add to your subscription.
5. Choose the quantity of the product.
6. Ensure the frequency is set to "Subscribe and Save" 
7. Click "Add Product(s)."
8. Click "Save Changes."

And that’s it—your new item(s) will be added to your upcoming orders! ✅

Updating your payment method is quick and easy! 💳

1. Find "Billing" on your dashboard 
2. Click "Edit Billing"
3. Select "Add New Payment Method."
4. Enter your new card details and click "Next."

That’s it! Your new payment method will be saved for future orders. ✅

If you need to cancel your subscription, follow these steps:

1. Go to your subscription dashboard and click "More" at the bottom.
2. Select "Cancel."
3. Choose your cancellation reason and proceed.
4. Depending on your reason, you may be asked a few more questions. If you still wish to cancel, make sure to click "Cancel Subscription."
5. Done! ✅ Your subscription will be canceled.

💡 Want to restart later? You can reactivate your subscription anytime by clicking "Reactivate" on your dashboard. 🔄

If you still have another question regarding subscriptions, please visit our full help centre here.

You can also see the Terms & Conditions of this offer here.