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UK & International Delivery Information

 

UK DELIVERY OVERVIEW 

We currently use the services of Royal Mail and DPD to deliver your orders across the UK. 

We do our very best to ensure that all orders that are received before 2 pm Monday to Friday are picked, packed, and dispatched the same day. 

We always ensure we charge a very fair fee for delivery and often subsidise much of the costs associated with delivery to the UK and beyond. 

We charge a flat-rate fee of £3.99 for UK delivery on orders below £45 however the cost to Hunter & Gather can in fact be 4-5x this depending on the destination of delivery. 

INTERNATIONAL DELIVERY OVERVIEW

We are excited to serve you globally! At Hunter & Gather, we're proud to offer our products across multiple countries. You can find us at:

🇫🇷 France: hunterandgatherfoods.com

🇩🇪 Germany: hunterandgatherfoods.com

🇪🇸 Spain: hunterandgatherfoods.com

🇮🇹 Italy: hunterandgatherfoods.com

🇮🇪 Ireland: hunterandgatherfoods.com

🇧🇪 Belgium: hunterandgatherfoods.com

🇳🇱 Netherlands: hunterandgatherfoods.com

🇦🇹 Austria: hunterandgatherfoods.com

🇵🇱 Poland: hunterandgatherfoods.com

🇺🇸 USA: Amazon

We do our very best to ensure that all orders that are received before 1 pm Monday to Friday are picked, packed, and dispatched the same day. 

We always ensure we charge a very fair fee for delivery and often subsidise much of the costs associated with delivery.

We charge a flat-rate fee (shown at checkout) on orders however the cost to Hunter & Gather can in fact be 4-5x this depending on the destination of delivery.  

We are unfortunately unable to process orders for our customers in any other country not mentioned above. We know how disappointing this is and we hope the situation is resolved as soon as possible. We do have some incredible stockists in Europe that might be able to help you in the meantime.   

Nuzboz - Czech Republic

Thank you for your continued support and understanding.

GUARANTEES 

Unfortunately, no delivery service has any guarantees in place regarding their delivery services and the quoted timeframe 🙈.

UK DELIVERY. If you're within the UK (including Northern Ireland and Highlands), delivery is free with a minimum spend of £45 (after any discounts are applied). 

We use the following services; Order below 2kg as a default, the service we use is Royal Mail 48® tracked service. 

Over 2kg as a default, the service we use is DPD standard delivery which takes between 3 - 5 working days. 

If you wish to have next-day delivery please use Premium Delivery (DPD) Monday - Saturday. All orders must be placed before 2 pm ( Mon - Fri) costing £5.99 

INTERNATIONAL DELIVERY. If you're outside of the UK, we charge a flat rate fee on orders. The price of delivery will vary per country and is shown at checkout. We do our very best to ensure that all orders that are received before 1 pm Monday to Friday are picked, packed, and dispatched the same day. 

MORE INFORMATION ON ORDERS, DELIVERY & RETURNS

My order is getting sent to the wrong address, what do I do?

Can I get a full refund or replacement if my order is damaged?

How can I track my order?

Where is my delivery?

What is your Returns policy?

Do you offer free shipping?

Can I collect my order?

Should I Order from your Website or on Amazon?

Is my payment 100% secure?

Can I collect my order?

My order has not arrived as expected - damaged, missing or wrong items!

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